Payer Rejection: Other Insurance Coverage
A6 ACK/REJECT MISS INFO - OTHER INSURANCE COVERAGE INFORMATION (HEALTH, LIABILITY, AUTO, ETC.).
- The Patient has other Insurance that may be Primary.
- This often occurs when a Patient has a Medicare Advantage Plan, and the Patient presented the red, white, and blue card instead.
- Resolution: Verify with Patient that the Insurance Information is correct and/or verify with Payer.
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