Patient Not Responsible on the Patient/Encounter Level
On the Patient or Encounter Dashboard, select Insurance Management.
![](https://support.openpracticesolutions.com/galleryDocuments/edbsnf17155a90078e0b909fe0137c58fd08334feab551c492289fe9eb36762e5ab57f40dbd87f6deaf1a64e925021f2fd12a?inline=true)
On the Insurance Profile to change, select Default or Active.
![](https://support.openpracticesolutions.com/galleryDocuments/edbsn8b67113fe44b4ec2918f0ed808eb4695561f1c5c3df647ecae2429569587ea876fff6a2f3f133da704c0b227778d9a0b?inline=true)
In the Patient column, select Not Responsible from the dropdown.
Select Save[F2].
![](https://support.openpracticesolutions.com/galleryDocuments/edbsn5fab5be4f9e0bc9e0d061afcc2a6711ff926b72d89838380d3bdcbcb327ba54e8952ae3d7a600865f5552046a248a91e?inline=true)
See Insurance Management for information on Insurance Profiles.
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