Multiple Copays Collected

Multiple Copays Collected

If the practice is multi-specialty, a Patient may be required to pay more than one copay per service. For example, the Patient sees an Orthopedic doctor and then sees a Physical Therapist.
  1. In the Copay Pop-up during Charge Entry, select the Receipt number to attach to the appropriate Encounter.


Incomplete Charges with Multiple Copays

The Copay column will display as Multiple.


  1. Hover over the Multiple link, to view the Copays.

  1. Select the Multiple link, to apply a copay to the Charge or to access the Modify Payment Receipt screen.