Multiple Copays Collected
If the practice is multi-specialty, a Patient may be required to pay more than one copay per service. For example, the Patient an Orthopedic doctor and then sees a Physical Therapist.
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In the Copay Pop-up during Charge Entry, select the Receipt number to attach to the appropriate Encounter.
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Modify or Complete One or Multiple Worklist Tasks
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Uncollected Copays
If the expected Copay was not collected, selecting the Uncollected Copay checkbox will make the Copay the Patient's Responsibility without waiting for the Insurance response. Post an Uncollected Copay From the Appointment window, select Enter ...
Insurance Applied the Copay to the Wrong Line Item
The Copay button is always on Line 1. If the Insurance applies the Copay to any other line item when it adjudicates the claim, one line will have a credit and another a debit. See below. CPT® 99213 balance $-40.00 CPT 52000 balance $40.00 The net ...
The Apply Copay Pop-up Did Not Display
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Copay Details not Entered until after Charge Entry
Use the Post Copay link on the Encounter Dashboard. In the pop-up window enter the receipt information and post it to this Encounter. This link only shows if there is no Copay, Patient, or Insurance Payment posted to this Encounter yet.