This most frequently applies to Medicaid Products.
Write-Off an Entire List
- From the Admin Dashboard, select Mass Write Off.

- Use the Filter Criteria: (You can export as PDF or CSV)
- Balance Type - Patient
- Write Off By - Patient
- Responsibility - After Insurance Patient Responsible Only
- Select other applicable Filters.
- Select Search.

- Select the Choose Adjustment Code button.

- Adjustment Code: Select the Adjustment Code to use for the Write-Offs.
- Resulting Claim Status: Select the Claim Status to show on the Encounter Dashboard.
- Note: Enter a Note (Optional)
- Select the Write-Off [F2] button.

Write-Off Selected Encounters
- From the Admin Dashboard, select Mass Write Off.

- Use the Filter Criteria: (You can export as PDF or CSV)
- Balance Type - Patient
- Write Off By - Patient
- Responsibility - After Insurance Patient Responsible Only
- Select other applicable Filters.
- Select Individual Encounters: Choose the checkbox.
- Select Search.

- Select the Encounters to Write-Off.
- Select the Choose Adjustment Code button.

- Adjustment Code: Select the Adjustment Code to use for the Write-Offs.
- Resulting Claim Status: Select the Claim Status to show on the Encounter Dashboard.
- Note: Enter a Note (Optional)
- Select the Write-Off [F2] button.

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