Find a Credit Card Receipt That Was Requested but Not Processed in a Reference Batch
Go to the Batch Details for the Reference that was requested, not the processed amount.
- From the Not Processed filter, choose Only from the dropdown list. This filter allows you to identify receipts that have not been processed by the credit card company.
- Select Search.
The results display only for the Receipts that have been requested but are not processed by the credit card company.
Related Articles
Credit Card Services Overview
This feature is only available for clients that have System merchant service integration in place. Credit Cards can be used for Patient Payments and Insurance Payments. Credit Card Setup System Setting for Electronic Processing Checkbox If you are ...Pair your Device and Process a Credit Card Test Payment
Virtual Credit Card Device If you do not have a physical card reader, the Credit Card Processing screen in the System can be used to process credit cards. You can use a stored card or physically enter the credit card information. Pairing is not ...Print a Patient Receipt
Receipt Address The Address that is printed on the Receipt is captured in this order: Facility selected on the Reference Batch. Pay To/Billing Location if it has been marked as the Default Receipt Address, and there is not a Facility chosen on the ...Find a Receipt or Deleted Receipt
Find a Receipt or Deleted Receipt Find a Receipt On the Payment Dashboard, select Receipt History. (Payments on Left Side Menu). The letter, R, can also be entered in the Navigation Search Go-Box to navigate to Receipt History. Use the Filter ...Open, Close, Attach, Detach, and Archive a Reference Batch
You may not be able to see all Reference Batches depending on the User's Permissions. A Reference Batch remains OPENED until you change the Status button to CLOSED. The Chain Symbol highlighted in green indicates that you are attached to this Batch. ...