ERA is a Duplicate
At times Payers send the Clearinghouse duplicate files. These are forwarded into the System for your review. The figure below shows a message for you to confirm if this is actually a duplicate.
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CLICK HERE
opens the ERA list filtered by this check.
Change the ERA File Status without Applying the Remit. This will remove it from the Loaded ERA screen.
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On the duplicate ERA, select the ERA number.
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On the ERA File Dashboard, select Edit.
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Use the File Status dropdown to change the Status to Duplicate.
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Enter a Note.
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Se Save [F2].
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