ERA Generated an Incorrect Receipt Amount

ERA Generated an Incorrect Receipt Amount

If an ERA generated an Incorrect Receipt Amount because it was not in a standard format, change the Receipt amount manually.

Example: The ERA actually paid $51.03 but a Receipt was generated for $175.21.

Make an ERA Receipt Correction

  • Select the Receipt.

  • Select the Modify link.

  • Enter the correct Received Amount.

  • Select Save [F2].

The Receipt can be posted manually or with the ERA.

When finished make sure the ERA Remit Status is marked as Posted.