ERA Generated an Incorrect Receipt Amount

ERA Generated an Incorrect Receipt Amount

If an ERA generated an Incorrect Receipt Amount because it was not in a standard format, change the Receipt amount manually.
For example: the ERA actually paid $51.03 but a Receipt was generated for $175.21.

Make an ERA Receipt Correction

  1. Select the Receipt.
  2. Select the Modify link.

  1. Enter the correct Received Amount.
  2. Select Save [F2].

The Receipt can be posted manually or with the ERA.
When finished make sure the ERA Remit Status is marked as Posted.


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