Delete an Insurance Profile

Delete an Insurance Profile

An Insurance Profile can only be deleted if there are no Encounters linked to the profile.

Delete an Insurance Profile

  1. Click Insurance Management on the Patient Dashboard.

  2. On the Insurance Management Screen, click the Trash Can icon above Default or Active. If the Trash Can icon is grayed out, the profile cannot be deleted.

  3. Enter a Reason for deleting and verify

  4. Click Delete.

Once the profile is deleted, the Policies that were on this profile move to the Policies not part of an Insurance Profile panel. You can now reassign the policies to a different profile or delete them.


    • Related Articles

    • Policies Not Part of an Insurance Profile

      This panel acts as a holding area for policies that are not currently part of an Insurance Profile. Reasons for Policies being in this panel Deleted from an Insurance profile. Added from the Add New Policy that is not part of a Profile link. Added by ...
    • Move Existing Encounters to a New Insurance/Self-Pay Profile

      When a new Insurance or Self-Pay Profile is added, you may need to move some of the existing Encounters to the new Profile. This most often occurs when a claim is denied for not being covered, and a new Insurance Profile needs to be added and ...
    • Insurance Profiles Overview

      Insurance Profile An Insurance Profile represents all responsible parties in the order they are used. Each Profile contains all the Insurances the patient has at that time. Primary Secondary Tertiary Self Pay Profile The Self Pay Profile represents ...
    • Delete a Scanned Document

      Delete a Scanned Document: From the Patient Dashboard, select Patient Documents. Select the line containing the document to highlight it. Select the Delete button. Add a Reason for deleting. Select the Delete button. Select the Delete button on the ...
    • Insurance Management

      Insurance Management is used to manage a Patient's Insurance Profiles. It is located on the Patient and Encounter Dashboards in the Active Policies panel and on the Add/Modify Appointment screen. Responsibility is established by the order that the ...