Delete an ERA Receipt and Repost

Delete an ERA Receipt and Repost

If an ERA Receipt did not post correctly, the Receipt can be deleted and reposted using the ERA Apply button or post manually using Post Expert on the ERA.

Attach to the original Reference Batch.

Delete an ERA Receipt

  1. On the ERA List screen, select the Receipt Number.

  1. Select the Delete button.

  1. Enter the reason for deleting.

  2. Select the box for "I understand that this action cannot be undone".

  3. Select the Submit button.



Use the ERA Apply Button to Repost

  1. Using the "breadcrumb" links above the Title Bar, select the ERA Remit Items link.
  2. On the ERA Remit Items screen, select the Apply button.  A new Receipt will be created. If it still did not post correctly, see below.


Use Post Expert to Repost an ERA Remit

  1. Select the ERA Remit number.

  1. On the Manage Electronic Remittance Item screen, select the Post Expert button to make changes.

  1. To delete a code, select the Transaction Code.

  2. Select the OK button on the pop-up.

  1. To Add a new Transaction, enter the Transaction Code.

  2. Enter the Amount.

  3. When finished, select Save [F2].

 

 

 

 

 


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