Correct a Patient Payment Receipt that was entered incorrectly

1. Locate the Receipt and select the Receipt number.

2. Open/Attach to the Reference Batch listed on the Receipt Dashboard.

• Make sure this receipt is not yet posted. Undo Post if any portion of the receipt is posted.

3. On the Receipt Dashboard, select Modify.

Note: The Balance on a saved Patient Receipt is the real-time balance, not necessarily the Balance when the Receipt was created.

• Example: The Patient Balance when the Receipt was created was $300. Since the Receipt was created, a $36 Patient Payment was posted. When the Receipt is opened again, the Balance will be $264.

4. Make the corrections.
5. Add a note.
6. Select Save [F2].