Copay Details not Entered until after Charge Entry
Use the Post Copay link on the Encounter Dashboard.
In the pop-up window enter the receipt information and post it to this Encounter.

This link only shows if there is no Copay, Patient, or Insurance Payment posted to this Encounter yet.
 
  
- Related Articles
- Enter a New Charge (Encounter) Manually- Before entering Charges, attach to a Reference Batch. Close the Reference Batch when finished reviewing the Charges. If the Reference Batch is left open, the Charges will not batch. Accessing the Post (Add/Modify) Charge Screen Use one of the ways ... 
- Charge Templates- Create and Save Charge Templates to use for frequently entered Procedures, for Explosion Codes, and for Self Pay Charges, such as products that are purchased in the office. Add a Charge Template From Libraries on the left Sidebar menu, click Charge ... 
- Charge Management Action Examples- Add a Legacy ID in HCFA Box 33b for a Secondary Payer Scenario: BCBSTX is Primary and MagnaCare is Secondary. MagnaCare wants a Legacy ID in Box 33b on the HCFA (Paper Claim), but the Primary, BCBSTX, does not require this. Details Enter Description. ... 
- The Apply Copay Pop-up Did Not Display- Reasons the Copay Pop-Up does not Display The Apply Copay pop-up window displays during Charge Entry if these conditions are met: The Receipt must be entered with a Copay amount in the Copay field. The Received Date on the Receipt must be the same as ... 
- Charge Management Rule Examples- Alert for Provider Credentialing There is a System delivered Charge Management Rule to display a Validation Warning for Providers who are not yet Credentialed with a Specific Insurance. Use this link for more detailed documentation: Hold Billing for ...