CE - 2300 NTE02 has a character limit of 80 characters
EDI has an edit in place that will reject Claims that have greater than 80 characters in the 2300 NTE segment. This causes frequent issues with Ambulance Claims.
We send the pick up and drop off information in the NTE segment.
EDI creates the pick up/drop off loops.
With this edit, many claims reject because two full addresses are often more than 80.
If a client is getting rejections, EDI can add them to a list to exclude the client and allow more than 80 characters to go through.
Any Claims other than Ambulance Claims still must stay within the limit of 80 Characters.
By default, the NTE Segment is sent with 0 characters.
Resolution: For Ambulance claims ONLY. See SAL #223035 for history. Send a ticket to EDI with a note: "Please add this TaxID: xxx to the fix that allows for more than 80 characters in the Note field for Ambulance claims. Reference CRM Ticket #1031931"