The balance auto-transfers to the next responsible party during insurance payment posting unless otherwise designated by the user.
Transfer An Encounter Balance to the Patient
- Attach to a Reference Batch.
- On the Encounter Dashboard, click the Balance Transfer button.
- Post Date: Defaults from Reference Batch.
- On the left, choose the payer to transfer the balance from
- On the right, choose Patient.
- Add a Note if applicable.
- Click Save.
Transfer Encounter Balance from Patient to Insurance
Follow the steps above except choose Patient on the left and the Insurance on the right.
Mass Transfer Encounter Balances to the Patient
- Attach to a Reference Batch.
- On the Patient Dashboard, select Transfer Balance to Patient from the Select Action dropdown
- Click the checkboxes for the encounter balances you want to transfer to the Patient.
- Click Apply.
- Enter a Note.
- Click Save (F2).
Transfer Encounter Balance from Insurance to Insurance
You can also use Balance Transfer to transfer a balance from one Insurance to another Insurance. You have the option to automatically Rebill by selecting Rebill.
You cannot transfer a balance from the Primary Insurance to the Secondary Insurance and rebill.