Holiday Hours Announcement
As we celebrate the season, please note that our offices will be closed on Thursday, December 25, 2025, in observance of Christmas, and Thursday, January 1, 2026, in observance of New Year’s Day.
To ensure your claims and statements are processed before the holidays, please upload all batches by 1:00 PM Eastern Time on the business day prior to each holiday. Any batches submitted after that time will be processed on the next business day.
We appreciate your planning ahead and thank you for your continued partnership. Wishing you a joyful holiday season and a happy New Year!
Ohio Medicaid Next Generation MyCare Changes
TOPIC: Effective 1/1/2026 NEW PAYER IDS and ROUTING for Ohio MyCare Plans
ISSUE: In compliance with the Ohio Medicaid Next Generation MyCare Program changes, Etactics is prepared to comply with the current guidelines to route MyCare Plans for Anthem, Caresource, Molina and Buckeye via the One Front Door (OFD) for Claims, ERAs, Eligibility and Claim Status.
DATE: 12/12/2025
ACTION TAKEN by ETACTICS:
New Payer Ids for MyCare Plans EFFECTIVE 1/1/2026 for ALL Dates of Service
My Care Plan Name | Etactics Payer ID | ODM Payer ID |
MCDOH MY CARE - MOLINA | MCDMCMOL | 0021586 |
MCDOH MY CARE - CARESOURCE | MCDMCCS | 0021599 |
MCDOH MY CARE - ANTHEM BCBS | MCDMCABC | 0022147 |
MCDOH MY CARE - BUCKEYE | MCDMCBCK | 0021583 |
### Buckeye is not available for NEW Members, only grandfathered in for subscribers currently enrolled who did not elect a plan change | ||
ACTION REQUIRED by CUSTOMER:
- After your last claim submission for 2025, Update your Payer Library for the MyCarePlans noted above. Claims received with these payer IDs BEFORE 12/31/2025 1pm est will be rejected for a NON ACTIVE PAYER ID.
- Be sure you have a Payer /Plan to identify MYCare Plans, and include ‘My’ somewhere in the plan/payer name
- Be sure your MYCare Plans (Except UHC) are submitted with their 12 digit MMIS Policy number
- If you are in a county rolling out MyCare later in 2026 be sure to ARCHIVE this alert for future reference.
Direct Scanning Issues Chromium Update v142
We’ve received several tickets reporting scanning issues after a recent browser update to Chromium v142. This is a result of an update by Chromium that introduces new local network security rules that can block scanners from connecting. This update will affect all Chromium based browsers, including Chrome, Edge, Brave and Opera.
Examples of Issues:
- The scanner is not showing up under source
- Error: "An error occurred while scanning. Please try again later."
Cause:
Chrome now blocks connections to “localhost” (127.0.0.1) unless users manually allow access. Since Dynamic Web TWAIN relies on local communication, scanning may fail until access is granted.
Fix:
- Open your Dynamic Web TWAIN page in Chrome.
- Select the lock/settings icon in the browser address bar.
- Turn on Local Network Access.
This must be done on every computer that uses a scanner. If scanning still doesn’t work after enabling Local Network Access, contact Dynamsoft for support.
This issue is still developing. For updates, refer to:
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