Holiday Hours
We will be closed on Wednesday, December 25, 2024 in observance of Christmas and
Wednesday, January 1, 2025 in observance of New Years Day. Please be mindful that Etactics will be closed both of these days, which means any claims or statements will need to be uploaded no later than 1 PM Eastern the business day prior to the Holiday if you wish claim or statement batches to be processed prior to the Holiday closures. Thank you!
Recent Articles
Map a Crossover Insurance To an Existing Insurance
Map a Crossover Insurance to an Existing Insurance Insurance Mappings for Crossover Remits This applies to any Insurance where the Claim is a crossover to a secondary or tertiary Payer. Examples: Medicare and HSA plans. Insurance Plans that ...Self Pay Profile
Self-Pay Profile The Guarantor is the Responsible Party for all balances that are in the status of Patient Responsibility. The System defaults to Self Pay when there is no Insurance Profile. The Self-Pay Profile is System delivered, which makes it ...Wind River Lane Terminal Setup
Wind River "Lane" Terminal Setup These instructions will assist in connecting, powering, and registering Ingenico devices. Setup for Lane 3000, 5000, and 7000 Devices In the screenshot below, a Lane 7000 is shown, but the connections are the same for ...Real-Time Eligibility Verification
Real-time Eligibility Verification Insurance Eligibility can be checked from various locations in the System. The Eligibility Payer ID and Eligibility Time Frame is setup in the Insurance Library. Eligibility will reject if you have hyphens or any ...Real-Time Eligibility Verification
Real-time Eligibility Verification Insurance Eligibility can be checked from various locations in the System. The Eligibility Payer ID and Eligibility Time Frame is setup in the Insurance Library. Eligibility will reject if you have hyphens or any ...
Popular Articles
Release Notes v 4.7
Release Notes v4.7 Fee and RVU Schedules Fee and RVU Schedules are now being stored in the Fee/RVU Management module (formerly Allowed Fee Schedules). The Charge Fee Schedule and Allowed Fee Schedule buttons no longer exist. This area will serve as a ...Modify a Charge
The Modify Charge screen is used to change or modify an existing Charge or Incomplete Charge. It is accessed from the Encounter Dashboard. Change the Rendering Provider If the Rendering Provider is modified on the Claim level, you have the option to ...Accurate Demographic Conversion
One of the keys to a successful demographic data conversion is an accuracy review. Review at least 20-30 patients using the checklist below. This is a time sensitive process, so complete your review within 24 hours of conversion. You will use the ...Keyboard Shortcuts
The System is designed for navigation with a keyboard in combination with a mouse. The following table shows shortcuts to navigate the system using your keyboard. Shortcuts Using Your Keyboard Shortcut Description Reference Batch 'Ctrl+Home' to open ...Standard Operating Procedures and Best Practices
Registration / Front Desk Scheduling, Registration, and Front Desk are financial functions. Make sure you and all users are trained on these Best Practices. Focusing on the front end of the Revenue Cycle makes a big impact on end results and your ...