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Real-Time Eligibility Services Restored

Real-time eligibility services have been restored.  Thank you for your patience while our teams worked to restore services!

    • Recent Articles

    • Anesthesia Billing Resources

      External Links: The Basics of Anesthesia Billing AAPC Medical Coding Books AANA Anesthesia Payment & Billing Information BCBS CMS (Medicare) Anesthesiologists Center Crosswalk and RVG from the American Society of Anesthesiologists Anesthesia & Pain ...

    • Statement/Invoice Profiles Setup

      Statement/Invoice Profiles must be set up before Statements or Invoices can be batched. If the Statement Profile is selected as the Default, it will be attached to new patients automatically. Other Statement/Invoice Profiles can be created to be used ...

    • Add/Map an Insurance or Payer ID to an ERA

      Add/Map an Insurance or Payer ID to an ERAIf you see this message when applying ERAs, you will need to add the ERA Payer ID to the Insurance Library and then to the ERA. SORRY CANNOT POST ERA. Insurance ID Payer ID number is missing from Remit File ...

    • List of Mappable Fields

      View as a searchable .xlsx file here: Complete List of Mappable Fields (.xlsx)

    • Payments Dashboard

      Payments Dashboard Functions on the Payment Dashboard Payments and Receipts Post Adjustment Patient Refunds Post Refund Checks Receipts with Escrow Panel List of Receipts with Escrow Receipt History Electronic Remittance Advice (ERA) Panel All ERAs ...

    • Popular Articles

    • Release Notes v 4.7

      Release Notes v4.7 Fee and RVU Schedules Fee and RVU Schedules are now being stored in the Fee/RVU Management module (formerly Allowed Fee Schedules). The Charge Fee Schedule and Allowed Fee Schedule buttons no longer exist. This area will serve as a ...

    • Open, Close, Attach, Detach, and Archive a Reference Batch

      You may not be able to see all Reference Batches depending on the User's Permissions. A Reference Batch remains OPENED until you change the Status button to CLOSED. The Chain Symbol highlighted in green indicates that you are attached to this Batch. ...

    • Modify a Charge

      Modify a Charge The Modify Charge screen is used to change or edit an existing Charge or Incomplete Charge. It is accessed from the Encounter Dashboard. Change the Rendering Provider If the Rendering Provider is modified on the Claim level, you have ...

    • Accurate Demographic Conversion

      One of the keys to a successful demographic data conversion is an accuracy review. Review at least 20-30 patients using the checklist below. This is a time sensitive process, so complete your review within 24 hours of conversion. You will use the ...

    • Keyboard Shortcuts

      The System is designed for navigation with a keyboard in combination with a mouse. The following table shows shortcuts to navigate the system using your keyboard. Shortcuts Using Your Keyboard Shortcut Description Reference Batch 'Ctrl+Home' to open ...